About

FAQ

• Where is the store based?

  Benalmádena, Spain

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  It depends on the Item, please check up the information provided on it's storenvy Page.

• Should I get ordinary or certificate shipping?

  Certificate shipping will provide a following number to track your items and make sure they arrive correctly.

  Ordinary shipping is also save but it doesn't provide a tracking number. If the package is lost, help and support will be requested of the mail company, but there will be no refund.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.